The indoor water park will be closed for annual maintenance from September 9 - 13, 2019. We apologize in advance for any inconvenience this may cause. 

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Accessibility Corporate Statement

Accessibility Corporate Statement

Diamond Resorts is committed to providing wonderful vacations for all our members, owners and guests and takes into consideration the needs of those who have a disability or an access requirement.

We have an ongoing program of commitment which consists of:

  • Ensuring we aim to comply with disability discrimination legislation and exceed the requirements (where possible) regarding the refurbishment of our resorts.
  • Making appropriate enhancements to resorts and resort plans.
  • Improving internal awareness and training.
  • Providing accurate information on our website and in our literature, including information on access, available facilities and auxiliary aids.
  • Communicating with our members via regular disability forums and surveys to identify areas for improvement.
  • Producing compliant literature and communicating within the same guidelines.

Please note that we offer a wide range of complimentary accessories available for your comfort. The resort has a sharps bin and medical waste disposable bags upon request.

We have ADA amenities available. For any guests needing assistance, or if you have any questions/comments regarding the above, please contact us at:

Call: 1.888.250.6150
E-mail: specialrequirements@diamondresorts.com

 

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